Frequently Asked Questions
Is the mockup what my product will look like?
No. It is an illustration to help you picture your name on the product. Final packaging and label design are confirmed with the manufacturer before anything is produced.
Does anything I type leave my browser?
Your spa name never leaves your browser — the preview is drawn locally. Nothing is sent anywhere until you request samples, and then only the details you put in the form. The page counts anonymous button clicks only.
Can I use the mockup I download?
Yes. The PNG is yours to share with your team or your manufacturer as a starting point for the label conversation. It is an illustration, not a print-ready label.
What happens after I request samples?
Robert replies to the work email you provide, usually within one business day, with the current minimums and timing for your shortlist in writing, and the sample kit options. There is no obligation to order after trying the samples.
Like what you see?
Request samples for the line and we will reply with the current minimums and timing for your shortlist, in writing.